Shipping & Returns

Royal Mail Tracked ( -- new shipping method)
  • Track packets from despatch to delivery.
  • Delivery in UK within 2 days (3 for some rural areas).
  • receive priority handling.

Unlike 'Recorded Signed For', which can only be tracked once there is a delivery attempt, Royal Mail Tracked can track packets from despatch to delivery. Delivery is usually within 2 to 3 days anywhere in the UK.

No signature is required, so customers can nominate a 'Safe Place' as an alternative delivery point. This can be either a secure weather-proof area on their property, or a neighbour. This means that our customers won’t need to take a day off to sign for a delivery, arrange for redelivery, or make a special trip to their local delivery office.

*Royal Mail aims to deliver Royal Mail Tracked in 2-3 days after posting, but it is not a guaranteed service and it can be up to 15 days.
Shipping Cost Tables:

1. Delivery Services to UK Mainland
Delivery Options
Price
(Order received by 1 pm on weekday) Order <£30
Order £30 -£80

Order £80-£100

Order >£100
Royal Mail Tracked
£2.95
free
free
free
Parcel Force Express 48
£6.95
£6.95
free
free
Parcel Force Express 24
£7.95
£7.95
£7.95
free

Royal Mail Special Delivery in the UK:

Weight not over Price
500g £5.50
1kg £6.70
2kg £8.65
(Order over £100 & Less 2kg)
Free

UK off-Mainland Delivery:
Delivery services to UK off-mainland will show during the checkout. For using Royal Mail
Deivery, the price is same as to UK mainland. For using Courier Delivery, the prices will be
higher.

2. Delivery Options to Europe & Rest of World
A. Delivery by postal service
 
Weight < 2kg
Royal Mail Standard AirMail
(See tables at bottom of page)
Royal Mail AirSure
(See tables at bottom of page)
Royal Mail International Signed for
(See tables at bottom of page)
   
B. Delivery by Courier
Courier Delivery (2- 4 Days, trackable)
Weight < 8kg
Zone 4, Channel Islands
£12.95
Zone 5, Republic of Ireland
£15.95
Zone 6, Netherlands, Belgium, Luxembourg
£15.95
Zone 7, France, Germany, Denmark
£15.95
Zone 7, Corsica
£29.99
Zone 8, Italy, Spain, Portugal, Greece
£29.95

Despatch schedule:
Cut off time: 1:00 pm on weekdays.

Order Placed (UK time)

Order Dispatch Date

Before 1.00 pm Monday to Friday

Same Day

After 1.00 pm Monday to Thursday

The following Day

After 1.00 pm Friday

The following Monday

Anytime Saturday and Sunday

The following Monday

Bank Holidays

The following Working Day

Royal Mail Shipping Charges Table for Europe Posts:

Europe
Weight Not Over Royal Mail AirMail Royal Mail International Signed For  
100g £1.19 £4.69  
200g £1.83 £5.33  
300g £2.41 £5.91  
400g £2.88 £6.38  
500g £3.38 £6.88  
600g £3.88 £7.38  
700g £4.38 £7.88  
800g £4.88 £8.38  
900g £5.38 £8.88  
1000g £5.88 £9.38  
1100g £6.38 £9.88  
1200g £6.88 £10.38  
1300g £7.38 £10.88  
1400g £7.88 £11.38  
1500g £8.38 £11.88  
1600g £8.88 £12.38  
1700g £9.38 £12.88  
1800g £9.88 £13.38  
1900g £10.38 £13.88  
2kg £10.88 £14.38  

Royal Mail Shipping Charges Table for International Posts:
Rest of World: Australia, New Zealand and others.
Weight Not Over Royal Mail AirMail* Royal Mail International Signed For**  
100g £1.58 £5.08  
200g £2.69 £6.19  
300g £3.72 £7.22  
400g £4.72 £8.22  
500g £5.72 £9.22  
600g £6.72 £10.22  
700g £7.72 £11.22  
800g £8.72 £12.22  
900g £9.72 £13.22  
1000g £10.72 £14.22  
1100g £11.72 £15.22  
1200g £12.72 £16.22  
1300g £13.72 £17.22  
1400g £14.72 £18.22  
1500g £15.72 £19.22  
1600g £16.72 £20.22  
1700g £17.72 £21.22  
1800g £18.72 £22.22  
1900g £19.72 £23.22  
2kg £20.72 £24.22  
Import Duty and VAT

Customers from outside of European Union please note that, you may be subject to import duties and taxes that are levied once the package reaches your country. Whether any charges are payable will depend on the value of the package and where you are having it delivered to. We have no control over these charges and cannot predict what they might be. You should contact your local customs office for further information. If there any additional charges for customs clearance, they must be borne by you.

Additionally, please note that due to nature of products we sell, some countries may have restrictions or prohibitions on such products. Customers are liable to make sure our products comply with all laws and regulations of the country in which they are receiving the goods.

In the event that the products are destroyed or seized by the local government, we cannot provide any reimbursements or refund any fees you have paid for your order.

In the event that the products are returned back to us, we can only refund the cost of products. We cannot reimbursements delivery cost, as it is used to cover the initial delivery.

We do not charge VAT for orders from outside of European Union.

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